By default, all users on the platform are classified as Retail Clients, unless they request to be treated as Professional Clients.
Retail Clients are individuals who either do not meet the DFSA’s Professional Client criteria or choose to remain retail. Retail Clients are considered to have less net worth, experience, and understanding of financial markets compared to Professional Clients. As a result, they benefit from enhanced regulatory protections, which include detailed disclosures, risk warnings, and dedicated complaint-handling procedures. In terms of investment limits, Retail Clients can invest up to $100,000 (AED 367,300) per calendar year, with a maximum of $50,000 (AED 183,650) per opportunity.
Professional Clients are experienced investors with a net worth of at least USD 1 million from previous investments and a strong understanding of financial markets. They have no investment limits and receive fewer regulatory protections due to their sophistication.